DESCRIPTION :
The function forms part of Japanese Corporate Department (JCD) and is responsible to develop and maintain Japanese customer base in accordance with MUFG's group strategy, and to gain profits through promotion of MUFG products and services within the risk framework of the bank., The Relationship Manager is responsible for the allocated profit target and the management of monitoring, building and developing a designated portfolio of existing customers and/or prospective customers, with a focus on credit, operational risk and cross sell opportunities, together with Department Head (DH) and other members of the JCD Dpt through collaboration with other MUFG network within EMEA and MUFG Japan in order to achieve and enlarge Profit Target of Paris Branch., * To manage and monitor a designated portfolio of existing customer relationships in order to identify and satisfy the operational customer needs in the most appropriate way and in compliance with the Bank's internal requirements, especially Know-Your-Customer (KYC) procedures.
* To maintain contacts with existing customers with the aim to preserve and extend the relationship amongst others by promoting the full range of MUFG products and services, in order to enhance MUFG profitability.
* To approach prospective customers, in consultation with DH and/or senior Relationship Managers with the aim to establish new relationships and thus enhance the bank's profitability.
* To advise the customers on the standard products/services of MUFG and to discuss the terms and conditions thereof. In case a requirement for non-standard and/or complex products/services is detected, you should consult with DH. and/or senior Relationship Managers.
* To timely collect, analyze and interpret financial data on existing and prospective customers in order to maintain a good insight in the customers' financial standing, along with other makings of credit-synopses with the support of Credit Analysts and to relay this through DH to the Management so that the bank's position can be optimally monitored and safeguarded.
* To timely review credit applications prepared by Credit Analysts.
* To scope, review and implement legal and other documentation ensuring compliance with Bank and Regulatory policy, KYC, sanction monitoring in order to minimize risk. To coordinate customer's daily operational enquiries (phone and/or email) with the appropriate colleagues in order to resolve their issues satisfactorily.
* To take care of complaints from customers by giving information to the customer on procedures and/or to solve the underlying problem and to make suggestions to DH and/or to the Management regarding procedures to circumvent such problems.
* To execute a variety of tasks and/or instructions given by the Management in respect of business expansion of all MUFG group. To improve the productivity of JCBD and/or other divisions of Paris Branch, in order to contribute the increase in Net Operating Profit.
* To collaborate with other JCD members in order to meet the target and other team requirements, by harmonizing with the whole team members in JCD.
* To motivate, develop and appraise other team members so that their individual and collective performance is of the required standard and meets the current and future needs of the business.
* To ensure compliance with the Bank's rules, policies, procedures and guidelines together with all relevant regulatory and statutory requirements.
Code d'emploi : Gestionnaire Relations Clients (h/f)
Domaine professionnel actuel : Chefs des Ventes
Temps partiel / Temps plein : Plein temps
Type de contrat : Contrat à durée indéterminée (CDI)
Compétences : Microsoft Access, Microsoft Excel, Microsoft Windows, Ms Outlook, Ms Office, Microsoft PowerPoint, Traitement des Données, Anglais, Français, Sens de la Communication, Sens des Responsabilités, Attitude Professionnelle, Minutie ou Attention aux Détails, Axé sur le Succès, Esprit d'Équipe, Motivation Personnelle, Innovation, Analyse des Données Financières, Services Bancaires, Gestion de la Relation Client, Gestion de la Trésorerie, Conformité Réglementaire, Activités de Conseil, Credit Management, Planification de la Demande Client, Secteur Financier, Front Office, Connaissance du Droit (Connaissance Professionnelle), Analyse Numérique, Gestion des Risques Opérationnels, Exigences Réglementaires, Analyse de Risques, Objectifs Commerciaux, Risques de Crédit
Téléphone :
0146902400
Type d'annonceur : Employeur direct